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Building Management Services

At Promenade, our Building Managers go beyond simply overseeing routine operations. We take pride in ensuring your building operates smoothly, efficiently, and without hassle. Our Building Managers are equipped with years of experience and are prepared to handle any potential challenges that arise. Through proactive problem-solving and timely communication, we guarantee that every aspect of your property is handled with care and precision.

Proactive Issue Resolution

Our approach to building management focuses on identifying and addressing potential issues before they escalate. We promptly assess each situation and provide clear recommendations for resolution while keeping all stakeholders informed.

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Issue Identification

Detecting maintenance problems, safety concerns, or inefficiencies within the building.

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Accountability Assessment

Whether the issue falls under Defects Liability, Strata maintenance, or an owner’s responsibility, we ensure the appropriate party takes action.

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Clear Communication

Keeping all stakeholders informed throughout the process for seamless collaboration and resolution. We believe in maintaining transparency, ensuring all rectifications are cost-effective while prioritizing the success of your building's operations.

Relief Building Management Services

Unexpected absences shouldn’t disrupt your building’s operations. If your Building Manager is unavailable due to illness, leave, or other emergencies, we’re here to help.

Our relief managers are ready to step in, even at short notice, to ensure continuity of service.

Whether you need help for a day, a week, or longer, we provide staffing solutions that fit your needs. 

Don’t overpay recruitment agencies for temporary managers. With Promenade, you get reliable relief management at competitive rates.

Facilities Management

Facilities Management requires a prompt and expert approach, especially for busy environments like campuses, hospitals, hotels, or shopping malls. At Promenade, our managers bring extensive industry knowledge to efficiently handle your property’s needs, ensuring smooth daily operations, reduced risks, and optimized expenses.

Why Choose Promenade for Facilities Management?

Defects Management

Managing defects in new or under-warranty buildings can be complicated and time-consuming. Our streamlined Defects Management service eliminates unnecessary conflicts and delays by acting as the primary contact for all parties involved.
Our goal is to simplify defect resolution, avoiding legal processes and ensuring swift transitions.

Concierge Services

The first impression matters, and our concierge services ensure your building’s reputation stays impeccable. Our skilled concierge team provides exceptional customer service as they act as the first point of contact for residents, guests, and contractors.

What We Cover:

Every member of our concierge team is thoroughly trained in communication and exemplary service to meet the needs of your residents.

Cleaning Services

Maintain a spotless environment with our tailored cleaning solutions. Whether it’s a one-off clean or routine maintenance, our professional services ensure your property is always in pristine condition.

Our Services Include:

Request a free assessment today to ensure your property looks its best.

Landscaping

Create a lasting impression with well-maintained landscaping. From turfing lawns to expert care for plants, we help your gardens thrive.

Our Offerings:

Tailor your landscape with our expert guidance and care! Contact us for a free quote.

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Handyman and Remedial Works

From minor fixes to major repairs, Promenade offers handyman services for any property, ensuring every issue is handled professionally.

Our Services Include:

Discuss your repair needs with us for a free assessment and competitive pricing.

Remote Building Management

When strata budgets are tight, Remote Building Management offers a cost-effective solution without sacrificing quality. Designed for smaller buildings (5–20 lots), this customized service oversees your property with minimal onsite hours while ensuring top-tier support through offsite/on-call managers.

Key Benefits:

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